Computer User Support Specialists Average Salary in Massachusetts
$76,460 average · $76,460 median · BLS OEWS 2025
SOC Code: 15-1232What is this?
This page shows employer-reported wages for Computer User Support Specialists in Massachusetts, drawn from the Bureau of Labor Statistics OEWS survey — median and mean pay, the full percentile distribution, and the industries that employ this occupation locally. Specialization and employer type drive the spread. Workers at software-product companies earn meaningfully more than those doing the same job in non-tech industries, and scarce specialties (machine learning, security, distributed systems) command premiums over generalist roles. Geography still matters despite remote work: pay bands anchored to major tech hubs remain 20-40% above national norms.
How much do Computer User Support Specialists make in Massachusetts?
The average computer user support specialists salary in Massachusetts is $76,460 per year. That works out to about $36.76 per hour on average. BLS counts roughly 17,570 computer user support specialists jobs in Massachusetts.
Mean and median are close, so pay is relatively concentrated around $76,460. Entry-level roles (10th percentile) report about $76,460; experienced workers at the 90th percentile report about $76,460 — a 0% spread from bottom to top. Figures are employer-reported wages from the Bureau of Labor Statistics Occupational Employment and Wage Statistics program — not self-reported survey averages — so they are the right baseline for offers, raises, and relocation decisions in this market.
How Computer and Mathematical Careers Are Structured
Computer and mathematical occupations have spent two decades among the fastest-growing and best-paid fields in the labor data, though growth has become more uneven recently as AI tools change what junior technical work looks like. Note that the wages here exclude equity compensation, which at larger technology companies can add 20-50% on top of the reported figures — the true top of this market is higher than any government survey shows.
The wage tables and percentile chart on this page show how computer user support specialists pay is distributed in Massachusetts specifically — and because state-level wages for the same occupation routinely differ by 30% or more, the local figures here are the ones that matter for offers, raises, and relocation decisions in this market.
What Moves Pay in This Field
Specialization and employer type drive the spread. Workers at software-product companies earn meaningfully more than those doing the same job in non-tech industries, and scarce specialties (machine learning, security, distributed systems) command premiums over generalist roles. Geography still matters despite remote work: pay bands anchored to major tech hubs remain 20-40% above national norms.
Formal degree requirements are weaker here than in any other professional field — demonstrated skill substitutes for credentials more readily, and self-taught and bootcamp routes remain viable, though the bar has risen. The percentile range on this page is wide; treat the 75th percentile, not the median, as the realistic mid-career target in strong markets.
New to reading wage distributions? Our guide to salary percentiles explains how to place yourself on the chart above, and the negotiation playbook shows how to use these numbers in an actual conversation.
What Do Computer User Support Specialists Do?
Computer User Support Specialists positions belong to the computer and mathematical field. Computer and mathematical occupations have spent two decades among the fastest-growing and best-paid fields in the labor data, though growth has become more uneven recently as AI tools change what junior technical work looks like. Note that the wages here exclude equity compensation, which at larger technology companies can add 20-50% on top of the reported figures — the true top of this market is higher than any government survey shows.
Standard Occupational Classification (SOC) Code: 15-1232
Computer User Support Specialists pay in Massachusetts
In Massachusetts, computer user support specialists report a median of $76,460 (about $36.76/hour) across roughly 17,570 jobs. The local pay band runs from about $76,460 at the 10th percentile to $76,460 at the 90th.
Compared with the national distribution, local industry mix and cost of living are the main reasons Massachusetts wages for this occupation sit where they do — toggle Regional Price Parity on this page to see purchasing-power-adjusted pay.
What your paycheck is really worth in Massachusetts
Prices in Massachusetts run 6% above the national average (RPP 105.8). So a nominal salary of $76,460 has the buying power of about $72,298 in national terms.
Massachusetts vs. United States for Computer User Support Specialists
The median computer user support specialists salary in Massachusetts is $76,460, which is +14.1% above the national median of $66,990 (mean pay is +14.0% above the U.S. mean of $67,048). Among 51 states and D.C. with OEWS data, Massachusetts ranks #5 by median wage for this occupation (top tier). Massachusetts accounts for about 0.4% of U.S. computer user support specialists employment in the latest OEWS release.
See every state ranked for this occupation on the best-paying states page, or compare purchasing power on real wages.
Income reality check
The median salary for Computer User Support Specialists in Massachusetts of $76,460 falls in the Comfortable band of this framework - roughly ~12% of the U.S. population and ~7% of the global population sit in this band.
Illustrative relative standing for education only - this ladder is a simplified framework, not an official Census, BLS, or World Bank statistical series. Salary figures on Wage Atlas come from official BLS OEWS data.
Salary Overview
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AI Replacement Risk Analysis
Forward-looking analysis of automation and AI impact
- Knowledge-based work - moderate automation risk
- AI augmentation likely, full replacement less likely
Includes risk scoring, timeline estimates, adaptation strategies, and more
Occupation Report Card
Top Industries for Computer User Support Specialists
SOC: 51 | $72,450 | $65,400 | $35 | 75,450 |
| $66,994 | $62,192 | $32 | 182,540 | |
| $66,023 | $61,052 | $32 | 581,120 | |
| $59,860 | $57,821 | $29 | 330,470 |
Related Occupations
| $72,179 | $72,060 | $35 | 4,886,630 | |
SOC: 29-2010 • 86% match | $68,006 | $67,350 | $33 | 4,126,940 |
SOC: 29-2061 • 89% match | $66,669 | $67,050 | $32 | 3,611,700 |
SOC: 21-1021 • 86% match | $65,084 | $66,230 | $31 | 2,358,340 |
| Find Child, Family, and School Social Workers Jobs | ||||
| $64,510 | $64,290 | $31 | 2,922,360 | |
SOC: 33-2011 • 87% match | $63,846 | $64,980 | $31 | 2,052,460 |
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Computer User Support Specialists in Other States
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